Terms of Service

Welcome to RoksanasTrendz. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website or purchasing products from RoksanasTrendz, you agree to these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use our website.

2. Eligibility

You must be at least 18 years old or have the permission of a parent or legal guardian to use our website and place orders.

3. Products and Pricing

  • We strive to display accurate product descriptions, images, and prices.
  • Prices are subject to change without prior notice.
  • We reserve the right to modify or discontinue any product at any time.
  • Product colors may vary slightly due to screen settings and lighting.

4. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, suspected fraud, or stock shortages.
  • After placing an order, you will receive an order confirmation. This does not guarantee acceptance until your order has been processed.

5. Payment

We accept approved payment methods available on our website, including Cash on Delivery (where applicable) and secure online payment options.

Customers are responsible for providing accurate payment and billing information.

6. Shipping and Delivery

  • Delivery times are estimated and may vary depending on location and courier services.
  • Delays caused by weather, natural disasters, strikes, or other circumstances beyond our control are not our responsibility.
  • Customers are responsible for providing accurate shipping information.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy. By placing an order, you agree to the terms outlined in that policy.

8. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of RoksanasTrendz unless otherwise stated.

You may not copy, reproduce, distribute, or use any content without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful content.
  • Interfere with the operation or security of the website.
  • Submit false or misleading information.

10. Limitation of Liability

To the fullest extent permitted by law, RoksanasTrendz shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon being posted on this page.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Bangladesh.

Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts of Bangladesh.

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