Privacy Policy

Welcome to RoksanasTrendz. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or purchase products from us.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping and Billing Address
  • Payment Information (processed securely through third-party payment providers)
  • Order History
  • IP Address
  • Browser Type and Device Information
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your purchases
  • Provide customer support
  • Improve our website and shopping experience
  • Send promotional emails and special offers (only if you choose to receive them)
  • Prevent fraud and maintain website security
  • Comply with legal obligations

3. Payment Security

We do not store your credit or debit card details. Payments are processed securely through trusted third-party payment gateways that comply with industry security standards.

4. Cookies

Our website uses cookies to:

  • Remember your shopping cart
  • Improve website performance
  • Analyze visitor activity
  • Personalize your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

  • Shipping and courier companies
  • Payment service providers
  • Website hosting and technical service providers
  • Government authorities when required by law

6. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of electronic transmission or internet storage is completely secure.

7. Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal data (where legally permitted)
  • Withdraw consent for marketing communications at any time

To make a request, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our products and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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